Practice dashboard
Your dashboard shows your overall rating, monthly profile views, new reviews, and response rate at a glance — plus scores broken down across six dimensions.
Overall rating
4.8
from 24 reviews
Profile views
213
last 30 days
New reviews
6
this month +4 vs last
Response rate
100%
All reviews answered
Patient scores
Transformed my smile — and my confidence
Veneers"The team took their time, explained everything. Genuinely life-changing."
Your response
"Thank you so much — we're absolutely thrilled…"
Long waiting times
"Waited over 40 minutes past my appointment time."
Reviews
A thoughtful reply to a negative review is one of the most powerful trust signals in healthcare. Patients trust practices that engage — far more than those with suspiciously perfect scores.
AI insights
SmileProof uses AI to surface recurring themes across your reviews — so you can see what's working and what to fix without reading every review yourself.
"Patients consistently highlight the warmth of the team and how well anxiety is handled. Wait times occasionally draw comment, though the quality of results is praised across cosmetic and restorative treatments."
Patient sentiment themes
Request a review
PATIENT EMAIL *
FIRST NAME (optional)
Services offered
Shown on your profile · used in search
Availability
NHS / Funding
Orthodontics
Accessibility
Get reviews & profile
Send branded email invites to patients after their appointment. Tell us what services you offer and we'll surface your practice when patients search for exactly that.
Enter a patient's email. They receive a branded SmileProof invite that links directly to your review form. Each invite is single-use and can't be forwarded.
Tag your practice with the services you offer — Invisalign, NHS, anxiety-friendly, evening appointments — and appear in the right searches on the SmileProof homepage.
Paste a one-line snippet into your website. The badge renders your live SmileProof rating and review count automatically — always up to date.
Core tools are free forever. Upgrade when you're ready to grow.
Every review is tied to a confirmed email address. No fake reviews, no anonymous attacks.
Reply to any review. Your response appears on your listing immediately and can be edited any time.
Patients score pain, communication, value, cleanliness, anxiety handling, and overall separately.
Patients report what they actually paid. Competitive prices shown publicly attract more enquiries.
Tag your services — NHS, Invisalign, anxiety-friendly, evening appointments — to surface in relevant searches.
See how you rank against other practices in your city. Updated as new reviews come in.
Send a branded one-time invite link to any patient email. Drives genuine reviews without gaming the system.
A one-line embed that shows your live SmileProof rating on your own website. Always current.
AI surfaces recurring themes across your reviews — strengths to promote, concerns to address before they cost you patients.
Your practice surfaces first when patients search by treatment — Invisalign, implants, NHS, anxiety-friendly, and more.
Manage all your locations from one place — ratings, new reviews, and response status across every practice.
See which locations are performing well and where to focus your attention — with group-level trend reports.
SmileProof works across your whole group — one dashboard, all your locations. See how each practice is performing, spot trends across the group, and manage your reputation from a single place.
Talk to us →Centralised group dashboard
All your locations — ratings, reviews, and response status — in one place.
Cross-practice analytics
Group-level reporting with per-location breakdowns. See what's working and where to focus.
Group AI sentiment summary
Understand how your group is perceived across treatments and locations.
Bulk patient invite tools
Send review invites at scale across all your practices with one workflow.
Pricing that grows with your reputation
Claim your profile for free, then add the tools that help patients trust you, choose you, and enquire with confidence.
Presence
Establish your patient presence online.
Free forever
Add review collection tools when you are ready to build momentum.
Reputation building
Build trust and strengthen your online reputation.
For clinics collecting reviews consistently
Best next step once your team wants a reliable review workflow.
Patient intelligence + lead generation
Turn patient trust into visibility, insights, and growth.
For practices turning reputation into new enquiries
Built for clinics that want patient insight and measurable enquiry growth.
Operational visibility
For dental groups and multi-location practices.
Operational intelligence across every location
See performance, patient sentiment, and review activity across the group.
No credit card required to claim your Free profile. Growth keeps review building accessible; Pro adds intelligence, treatment visibility, and enquiry tools when you are ready to grow.
Search by postcode or name. Most English practices are already listed from the CQC register.
We send a one-click verification link to your practice email address.
That's it — respond to reviews, track scores, and invite patients immediately.
Yes — claiming your listing, responding to reviews, and your basic dashboard are free forever. Pro (£99/month) adds the patient invite tool, consultation enquiry capture, AI reputation intelligence, priority treatment search placement, live trust badge, and extended analytics. Group pricing is custom — talk to us.
Yes. If you run more than one practice, we can set you up with a centralised group dashboard, cross-practice analytics, and reporting across all your locations. Pricing is based on the number of practices. Email hello@smileproof.co.uk to get started.
Yes — no contracts, no lock-in. Cancel Pro at any time and your account drops back to Starter. Your listing, reviews, and responses all stay intact.
No — but you can respond to them publicly. Patients trust practices that engage with criticism far more than those with suspiciously perfect scores. A good response often converts a bad review into a trust signal.
Every reviewer confirms ownership of their email address via a magic link before their review goes live. Unverified reviews are clearly labelled so patients can weigh them accordingly.
Once you have enough reviews, SmileProof automatically generates a balanced summary of what patients say about your practice — shown publicly on your listing. Pro practices get a longer, in-depth version that refreshes as new reviews arrive.
We seed England listings from the CQC register, so most English practices are already here. Scotland, Wales, and Northern Ireland can be added on request.
Claim your listing for free. No credit card. No contracts. Your dashboard is live in under a minute.